Shipping Policy

SHIPPING POLICY

Economy Shipping Worldwide - 12 $US (7 - 14 Working days / excluding Saturdays & Sundays* Available to some destinations see details below *

Expedited Shipping Worldwide by DHL / UPS / DPEX 39.99 $US (2 - 5 Working days / excluding Saturdays & Sundays) - see details here 

Economy shipping

The order must not exceed the total amount of 150 USD to be eligible for Economy shipping option.

* List of countries to which we can ship via Economy Shipping:

REGION

COUNTRY

ASIA


Indonesia, Macao, Singapore, Vietnam

EUROPE

 

Austria, Denmark, Finland, France, Germany, Hungary, Luxembourg, Netherlands, Norway, Poland, Serbia, Slovenia, Spain, Sweden, Switzerland, Turkey

NORTH AMERICA USA

SOUTH AMERICA


Mexico

OCEANIA Australia


Notwithstanding this, destination postal operations are still under the influence of the pandemic, and delays in mail delivery are expected regardless method of shipping.


All packages are shipped within 24 hours after the order is placed except weekends and public holidays.
Delivery time shown at our website is approximate and does not guarantee parcel arrival in this estimated window of time. Please note that it could take longer than expected due to customs clearance procedures or other issues. If shipping carrier attempts delivery to you and the package returns to our office (either because you’re not there, the wrong address was provided, or you moved without informing us), it will be the buyer's responsibility to pay the return shipping fee and to reship the order. When you receive your tracking number, please keep an eye out for the package. 
Before placing an order at our website there are a few things we would like to inform you about:
  • Make sure you have read our Import Tax policy
  • Make sure you have read our Warranty policy
  • Make sure you have read our Return & Refund policy
  • Place an order in advance at least 1 month before (not 3 days until your trip)
  • By placing an order at our website you agree to our policies as well as terms & conditions.

European Union new VAT rules 1st of July 2021

Dear customers,

Starting 1st of July 2021 the new VAT rules are implemented in EU.
We apologize, but it takes time to adjust our operations according to the new rules. For the time being we will continue ship packages valued at 150 Euros (180 USD) or greater to EU member countries, but packages valued under this amount will not. 

To place an order at our website to any of the following countries, please make sure the order amount is 150 Euros (180 USD) or greater. 

List of countries new rule applies:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Romania, Slovakia, Slovenia, Spain, Sweden.

We use DDU declaration process.

  • Delivered At Place (DAP). Also called delivered duty unpaid (DDU). This term indicates that the seller only takes responsibility for shipping the product, and requires the customer to pay any import costs, such as VAT, duties, and clearing fees.


 To learn more about new rule, please visit official website page (https://ec.europa.eu/taxation_customs/business/vat/vat-e-commerce_en